Legal and data safety

Privacy Policy

This policy explains what KirayaBook and MyRoomBook collect, why it is used, how rental records are shared by role, and how users can request privacy support or account deletion.

Last updated: 14 July 2026

Rental records

KirayaBook and MyRoomBook store property, room, tenant, rent, expense, document and report information that users choose to add.

Role-based access

Landlords, managers and tenants may see different information depending on the access given inside the app.

Deletion support

Users can request account deletion from the app or by contacting support, subject to verification and legal retention needs.

Data we collect

Information used by the KirayaBook app

These categories cover normal rental app records, support requests, app diagnostics and store disclosure requirements.

Account and profile data

Examples Name, mobile number, email address, role, city, state, profile photo if added.

Why we use it Create accounts, identify users, provide role-based access and support users.

Property and room data

Examples Property names, addresses, rooms, units, occupancy, rent amount, deposit and related notes.

Why we use it Help landlords and managers organise rental information.

Tenant and manager data

Examples Tenant names, phone numbers, assigned property or room, rent due date, status and manager assignments.

Why we use it Connect people with the right rental records and access permissions.

Rent and payment records

Examples Expected rent, collected rent, pending dues, payment mode, dates, partial payment status and payment history.

Why we use it Track rental activity, generate reports and help users follow up on dues.

Expenses and maintenance records

Examples Repair costs, maintenance notes, paid or pending expense status, dates and property references.

Why we use it Maintain property expense history and rental summaries.

Documents and media

Examples Rent agreements, receipts, identity or tenant documents, images and other files uploaded by users.

Why we use it Keep important rental documents connected to property or tenant records.

Support and communication data

Examples Contact form messages, emails, issue details, screenshots or troubleshooting information shared with support.

Why we use it Respond to enquiries, resolve issues and improve service quality.

Device, usage and diagnostics data

Examples Device type, app version, crash logs, browser information, IP address, timestamps and usage events.

Why we use it Secure the service, fix errors, monitor performance and prevent misuse.

Location-related information

Examples Address, city or state entered for a property or profile. Precise live tracking is not required for normal rental records.

Why we use it Display and organise property information by location.

Who this policy applies to

This Privacy Policy applies to users of KirayaBook and MyRoomBook, including landlords, property owners, managers, tenants, support users and visitors to this website.

MyRoomBook is the tenant application provided as part of the KirayaBook platform.

The app is designed for rental record management. The information visible to each user depends on their role, the property relationship and the permissions configured by the account owner.

How we use information

We use information to create and secure accounts, maintain property and tenant records, show rent status, generate reports, manage documents, provide support and improve the app experience.

We may also use limited technical information to detect errors, prevent abuse, protect accounts, maintain logs and comply with legal or platform requirements.

How information is shared

Information may be shared between landlords, managers and tenants only where the app workflow or assigned role requires it. For example, a tenant may see their own room or rent information, while a landlord may see broader property records.

We may use service providers for hosting, storage, analytics, communication, crash reporting, email delivery or security. These providers are expected to process data only for service-related purposes.

We do not sell personal data. We do not allow unrelated advertisers to use rental records for independent advertising profiles.

Documents and sensitive records

Users should upload only documents that are needed for rental management. This may include rent agreements, receipts or documents required by the landlord or tenant relationship.

If a user uploads identity, address, financial or legal documents, the user is responsible for making sure they have the right to upload and share those documents with the intended people.

Data safety and platform disclosures

For Google Play and Apple App Store disclosures, KirayaBook and MyRoomBook may declare collection of account information, contact information, user content, app activity, device identifiers, diagnostics and support data depending on the final app build and services enabled.

If payment providers, analytics tools, crash reporting tools, push notifications or cloud storage services are enabled, their data handling must also be reflected in the store listing and this policy.

Retention

We keep account and rental records for as long as they are needed to provide the service, maintain user history, resolve disputes, meet legal obligations, prevent fraud or support legitimate business records.

Deleted accounts and deleted records may remain in backups for a limited period before being removed through normal backup rotation. Some logs or records may be retained where required by law, security or dispute resolution.

Security

We use reasonable technical and organisational safeguards to protect data, including access control, authentication, server security, restricted admin access and monitoring where appropriate.

No online service can guarantee complete security. Users should protect their login details, use accurate contact information and tell support quickly if they suspect unauthorised access.

User choices and rights

Users may request access, correction, export, deletion or account support by contacting us. We may need to verify the requester before acting on a privacy or deletion request.

A landlord or property owner may control certain rental records added under their property. A tenant or manager request may remove their account access, but records required by the property owner, law or dispute history may need to be retained or anonymised.

Children

KirayaBook is not intended for children. Users should not create accounts for minors unless a lawful guardian or authorised adult manages the rental relationship and applicable law allows it.

Changes to this policy

We may update this Privacy Policy when the app, platform requirements, law or data practices change. The latest version will be posted on this website with the updated date.

Privacy contact

For privacy questions, corrections, access requests or deletion support, contact KirayaBook support from your registered email or mobile number so we can verify the request.